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Terms of Service

Service call and pricing


Our diagnostic/service call fee is $79. If you choose to move forward with the repair, this fee is waived and you pay only for parts and labor. All estimates are given on-site before any work starts.

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Warranty


We guarantee both the labor and any parts we install for 90 days from the repair date. This warranty does not cover damage resulting from misuse, accidents, or work done by anyone else after our service.

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Cancellations and rescheduling


You may cancel or reschedule an appointment free of charge with at least 2 hours’ notice. Same-day cancellations or no-shows may result in a charge for the technician’s travel time.

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Payment terms


Payment is required when the repair is finished. We accept Visa, MasterCard, American Express, Discover, Venmo, Zelle, Cash, and Checks. 

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Limitation of liability


First Call Pros' liability for any individual repair is limited to the amount paid for that repair. We are not responsible for incidental or consequential damages.

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